Privacy Policy

At Valkra, your privacy is critical to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with us online. 

1. Information We Collect

We may collect the following types of information:

Personal information: Name, email address, shipping/ billing address, phone number, and payment information when you place an order.

Browsing Information: IP address, browser type, device information, pages visited, and time spent on our site via cookies and tracking tools. 

Communication Data: Emails, messages, or other interactions you have with our customer service team.

2. How We Use Your Information

We use your information to :

-Fulfill and manage your orders

– Provide customer service and support

-Improve our website and shopping experience

– Send updates, promotions, or order notifications

– Prevent fraudulent transactions and ensure site security

3. Sharing Your Information

We do not sell your personal information. We only share it with:

– Service providers who assist in payment processing, shipping, analytics, or customer communication

– Legal authorities if required by law to protect our rights an safety

4. Cookies & Tracking

We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings at any time, but this may impact site functionality

5. Data Security

We take precautions to safeguard your personal data through encryption, secure servers, and strict access controls. However, no internet transmission is 100% secure, and we cannot guarantee absolute security. 

6. Your Rights

Depending on your location, you may have the right to:

– Access or correct your personal data

– Request deletion of your data

– Opt out of promotional emails at any time (via the “unsubscribe” link)

7. Third Party Links

Our website may contain links to third party websites. We are not responsibly for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our website after changes are posted means you accept those changes. 

Contact Us

If you have questions about this policy or your data, contact us at: 

Email: Customersupport@valkracollective.com